How can I place an order or make a purchase?

To place an order you can enter in the Shop section on our website and go through the categories available. Choose the items you would like to purchase and add them in the cart. Once you are ready, you can easily proceed to checkout and follow the steps required

Do you provide delivery?

Yes with Maltapost courier

How can I process Payment?

We accept Cash and Card payments at our shop.

Through the website we accept Cash on collection, BOV mobile pay or Revolut mobile pay. These are all visible after you add items to your cart. Delivery orders need to be paid before dispatch.

Are your things original?

A big fat YES! All our products are EU imported, most of them from manufacturers from across Europe.
We are proud of bringing only Licensed products. We avoid imitations to make sure we offer the best quality items available on the market.

From where can I collect my order?

Orders are to be collected from our shop during our opening hours. Appointment can be made through our booking form, found at the top menu. Pick up is from Marsa at one of our storage places or St Paul’s Bay from one of our residencies. St Paul’s Bay collections are handled on Sundays between 10am and 3pm.

Do you provide gift receipts?

Yes, we offer gift receipts on demand.
Gift receipts are valid for 30 days from delivery date/purchase date. The delivery date will be listed on the gift receipt. This is to make sure the recipient can view it with ease.
Gift receipts can’t be extended, disregarded by recipient and neither exchanged for monetary value.
An item can be exchanged only if it is still new. It must be in its original package, undamaged, and presented with the gift receipt. This must occur within the time frame of validation.
We are not responsible when the gift receipt date is surpassed. We list it on the gift receipt to ensure one is informed.
Terms and conditions are written on gift receipt to ensure they are well visible for clients.
Other terms and conditions may apply depending on company policies.

How do I care for the Disney Jewellery?

Remember!  A little tender loving care goes a long way!  All our jewellery complies with EU REACH regulations for safe metal content.

Disney jewellery are made using either 14kt gold-plated metals (unless otherwise stated, i.e. the Sterling Silver/ Gold range or stainless steel). Please be aware that they will tarnish over time and do need to be cared for.  To prolong the life of your piece, here are a few tips for looking after your cherished Disney jewellery!

• Avoid wearing perfume at the same time and in the same place as your piece of jewellery. The chemicals in the perfume react with the plating which will cause it to tarnish. Household cleaning products, strong body lotions and hairspray can have the same effect.  The droplets can damage plating and finishes so do treat your jewellery pieces with care.
• It may sound obvious, but please, no showering/sleeping/swimming in your jewellery! Children should be supervised when wearing jewellery.
• Continuous wear will erode the plating over time – this is completely normal as no jewellery is indestructible.  When not wearing, store the jewellery in its box, pouch or wrapped away in a drawer.
• Give them a little clean occasionally and they will love you that much more. For plated materials, a light wipe with a mild soap works wonders. Rather than towel drying which may scratch the metal, give them a gentle breeze down with a hair dryer.  For Sterling Silver items, use a Silver cloth available from most supermarkets.
• No tangles!   Display your jewellery on earring holders, necklace stands, bracelet and watch displays to avoid messy tangles that can harm your accessories.
• No direct sunlight. Many components used in costume jewelry can be sun affected such as wooden beads, bone beads and the like so keep them out of the sunlight.
• Keep pieces apart! When storing, traveling or carrying your jewellery around use a roll – also known as an organizer – as it is soft so it protects your treasures from nasty knocks.  Storing them together can lead to scratches and crystals being knocked out.

“Help, my jewellery is turning my skin green!”

Don’t panic.  If your skin tend to go green when you wear jewellery, worry not! It’s simply the alloys in the metal reacting to your skin; every person has a unique skin pH level. The average is 5.5 but some have more alkaline skin, others are more acidic. This means that for each body, it will produce more or less moisture and acid dependent upon this pH level. This, combined with external factors such as washing your hands, applying lotions or perfumes etc, can react with your jewellery so it’s important to clean your pieces regularly. In short, there’s nothing wrong with your jewellery and there are no adverse effects. Just follow the tips above and you’re golden (not green.)